Software and Document Downloading


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To read your ebook you will need our free special PDF reader for iOS devices called "Javelin reader". You only need to download and install it once, however many ebooks you purchase. Please make sure that you have your Authorization code or codes for the book(s) you have ordered and follow the steps below carefully. If you have any problems you can email us for assistance, as indicated at the foot of this web page. Thank you

NOTE: PDF files displayed on phones are fixed format and zoomable but may be difficult to read - using tablet devices or desktops/laptops is recommended - unlike ePUB files the fonts are not scalable and features like font color and page backgrounds cannot be changed.

STEP 1: Use the AppStore facility on your tablet or phone to locate and install the free "Javelin reader" PDF reader for your device. Install the app and then Open the app once installed


STEP 2: Touch the Catalog icon on the opening page and it will open to show a couple of sample files. Touch the REFRESH icon at the top right of this page (see screenshot below) and it will automatically download a number of further catalogs from different publishers - touch the "XXXXX" catalog and it will download details of all their publications. This download may take a little longer - please wait while it completes the download, and when it is finished you can view the XXXXX catalog to see all their publications


If a download link rather than a catalog item is provided by the publisher, use the Javelin downloader on the Javelin home page to download files with a URL that has a direct download link, i.e. files that end in .drmz - otherwise ask the publisher for help!

STEP 3: Touch the cover of the ebook you have ordered and it will download in the same manner as described in Step 2 and save the ebook automatically. To start with a small yellow dot is shown beside each ebook that has not yet been downloaded. When the download is complete this changes to a green dot and you will be immediately prompted for your authorization code. You can type the code for that specific ebook into the field and touch OK and then the code is checked over the internet. If the code is not correct for that ebook it will let you know, so it is important to check you are selecting the correct book and using the specific code for that book. The code entered should be 9 characters in length and will have no upper case letters - it is all in lower case and numbers. After authorizing the file it is available to view without requiring authorization again. If you have a problem downloading, make sure you are using a good communications facility, such as local WiFi connection or reliable G4 link, otherwise the file may not download correctly. Please see the User Guide that is included in the Javelin catalog for more details on using the software

Notes: The authorization process relates the file to the computer and disk on which it is authorized. If you wish to move the file to another disk or use it on another computer or device you will need to repeat this process and re-use the authorization code provided (you may use this code NNN times in total).

If you have any technical questions or problems contact us for assistance - include details of the operating system you are using and the authorization code or document license file you were provided with. For content related issues please contact the publisher